Contact

Contact

Customer support for bookings, payments and additional services.

When does check-in start and where is my boarding pass?

Your exact check-in time is specified in your order. In most cases, it starts 24 hours before departure. This means exactly 24 hours, not the morning of the previous day. If a flight leaves at 21:30, the 24-hour window begins at 21:30 the day before.

If we check you in, we will email you once it is complete. You can also download your boarding pass from your order.

How to Contact Us About an Existing Booking

For questions regarding an existing booking, we recommend contacting us by email. Please provide your WF order number, the passenger's first and last name, flight route or departure date, and a brief description of your enquiry. You can also find our contact details in your booking confirmation.

Phone

+371 2 561 44 22

Monday to Friday, 10:00–18:00

Haven't received a booking confirmation?

Check your Spam, Junk and Promotions folders. If you cannot find the message, contact us with the passenger's name, route and the email address used for booking.

Extra baggage and seat selection

Baggage and seat options and prices are shown during booking. To add a service to a ticket already purchased, contact support with your WF number and the service you need. We will check availability and price.

Payments and company details

Available payment methods will appear after you select a flight, at the payment stage of your booking.

SKY MAXXI SIA
Registered address: Tirzas 1a, Rīga, LV-1024
Company registration number: 40103416234